Recording AgentDeveloped by New Rock Technologies Inc., OM recording agent runs on Windows. It collects recording files generated by the OM and stores them in MP3 format in corresponding directories.
Features- Supports managing voicemail files, including play, searching and other managing functions.
- Improves the recording performance to 300 concurrent calls (G.729 or G.711).
- Supports searching recording files based on user-defined time range.
- Given the efficient distribution on an IP network, the New Rock finance IP audio solution can store recording files to the server, providing a convenient recording search tool and multilevel management. This solution addresses employee self-assessment, department managers’ oversight of the performance of their subordinates, as well as the supervisory requirements.
- New Rock now offers a variety of call recording solutions based on product property, business scale, and industrial features. You may achieve complete, reliable, and secure call recording and storage with individual or multi-point centralized management. If combined with the latest AI technology, recordings can even be easily converted into a text.